Your TikTok account may have been hacked, if you experience following suspicious behavior:
• Change of your password, security email and associated phone number.
• Change of your username or nickname.
• Deleting / Posting videos without your permission
• Sending messages that you never wrote
If you suspect that your account has been compromised, please follow the steps below to keep your account secure:
Change Password: In TikTok, hacker will be automatically kicked out of your account after changing the password.
Check account info if it is accurate: Select “Manage My Account” option under the TikTok settings, check if the associated account info is accurate
If you cannot change password by yourself, please contact TikTok via their In-app Feedback (App settings – Report a Problem).
You may follow the steps shown below to change the password and verify account info.
1. Tap on
![](https://hithawathi.lk/wp-content/uploads/2019/07/tik-tok-verticle-dots.png)
2. Go to ‘Manage My Account’
3. Select password to change and other account info to verify
![](https://hithawathi.lk/wp-content/uploads/2019/07/tiktok-hacked-1.png)
![](https://hithawathi.lk/wp-content/uploads/2019/07/tiktok-hacked-2.png)
![](https://hithawathi.lk/wp-content/uploads/2019/07/tiktok-hacked-3.png)
The following steps will keep your TikTok account safe.
1. Tap on
![](https://hithawathi.lk/wp-content/uploads/2019/07/tik-tok-verticle-dots.png)
2. Go to ‘Privacy & Safety’
3. Set the given options separately
![](https://hithawathi.lk/wp-content/uploads/2019/07/tiktok-hacked-1.png)
![](https://hithawathi.lk/wp-content/uploads/2019/07/tiktok-hacked-2-2.png)
![](https://hithawathi.lk/wp-content/uploads/2019/07/tiktok-hacked-2-3.png)
![](https://hithawathi.lk/wp-content/uploads/2019/07/tiktok-hacked-2-4-e1564477874219.png)
![](https://hithawathi.lk/wp-content/uploads/2019/07/tiktok-hacked-2-5.png)
Source: http://support.tiktok.com/knowledge-base/hacked-account
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